Warranty | Service | Cricket Mini Golf Carts

Warranty | Service

LARGEST CRICKET MINI GOLF CART SERVICE & FABRICATION FACILITY IN THE U.S.

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12,000 sqft., 4 lifts and a VF3SS CNC machine.

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REGISTER YOUR CART WARRANTY

Your cart & batteries must be registered within 90 days of purchase to activate 5 YR bumper to bumper warranty. Carts not registered within 90 days will carry a 1 YR limited cart & battery warranty only!
Click here to register your cart warranty

*Our warranty is exclusive to our clients that have purchased any model direct from Cricket Mini Golf Carts, Inc. in Daytona Beach, FL. All cart warranties are as follows:

Model year 2019-2020 (1 year cart warranty)
Model year Jan-Oct 2021 (2 year cart/1 year battery warranty)
Model year Nov 2021-Dec 2022 (3 year cart/2 year battery warranty)
Model year Jan 2023-Current (5 year cart/5 battery warranty)

Warranty/Service Form

    ATTN:*BATTERY WARRANTY SUBMISSIONS

    Make sure all lights on charger are on. If any light on charger is off, see instructions below on how to replace charger fuses. If you are submitting a battery issue or warranty claim, please provide pictures of a battery test. All battery test must be diagnosed with a Battery Load Tester,not a multimeter. See instructions below form.

    Please fill out all model information below.

    Is this a service/tech support request? or a warranty request?
    Service/Tech Support RequestWarranty Request-reference dates above
    Which model do you own?
    RX5SX3ESVRX5 GrasshopperSX3 LocustESV Beach Buggeez

    Please enter serial number below: (Serial number is located below drivers seat on frame where thumbscrew holds foot plate)

    Where did you buy: (Dealer)

    Probable cause of failure?



    BATTERY WARRANTY SUBMISSION INSTRUCTIONS

    • Battery Case Removal

      • Click Here to watch video on how to remove your battery case.

    • Battery Testing w/ Load Tester

      • Click Here to watch video on how to show a proper test load for warrant submission.

    • Approved Battery Tester

      • Proper battery load tester can be purchased from either Harbor Freight or Amazon.For warranty purposes: No other battery load test results will be evaluated. Please purchase the proper equipment. Click Here or Image for Amazon LinkCricket-battery-load-tester

    • Charger Fuse Replacement

      • If light is off on charger: the wires in rear of charger correspond with the light on the front. Follow wire down to the battery case and the battery that is not lighting up. 2 yellow caps are on the wires leading to battery. Twist, push and pull on the yellow caps to separate. Replace fuse; make sure the light now comes on. Amazon LINK for fuse replacements.

    Attach Images

    No bigger than 5MB images/10Mb video

    Image #1:

    Image #2:

    Image #3:

    Attach Video

    Video 1:

    Signature (Please type full name)

    CAPTCHA PROBLEM

    ESV Owners Manual

    SX3 Owners Manual

    Cricket RX5 Owners Manual

    Cricket Locust Owners Manual

    Cricket Grasshopper Owners Manual

    CRICKET CART LITHIUM BATTERY OPTIONS

    • CRICKET CART LITHIUM BATTERY OWNERS MANUAL

      • Download your owners manual for your new lithium Cricket battery.
      Click Here       for the Cricket Mini Golf Carts Lithium Battery- EcoBattery Manual

    • 36 VOLT SPECS SHEET

      • Download the spec sheet for your new 36 volt lithium Cricket battery.
      Click Here       for the Cricket Cart 36 Volt Lithium Battery Specs

    • 48 VOLT SPEC SHEET

      • Download the spec sheet for your new 48 volt lithium Cricket battery.
      Click Here       for the Cricket Cart 48 Volt Lithium Battery Specs

    • REGISTER LITHIUM BATTERY WARRANTY

      • Your battery must be registered within 90 days of purchase to activate 8 year limited warranty. Batteries not registered within 90 days of purchase will carry a 1 year limited warranty only.
      Click Here Register Lithium Battery